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Order for Click & Collect online only! Our store is open Mon to Fri 9.30am-5.30pm, Sat 9.30am-4pm
Order for Click & Collect online only! Our store is open Mon to Fri 9.30am-5.30pm, Sat 9.30am-4pm

Help & FAQs


How do I order online?

All the products you see on the Party Britain website are available to buy online for Click & Collect at our Bridgend store. Just click on the product you wish to purchase, select the size if required and click the 'Add to Basket' button. You will then be able to go and continue shopping for additional items if you wish or you can click 'Proceed to Checkout' when you are ready to enter in your payment details.

What costume size should I order?

Each product detail page has approximate size information for that costume but it's important to remember that unlike every day clothing fancy dress costumes are designed and made to fit a wide variety of sizes. If in doubt, we would recommend that it's usually best to order a larger size. It's worth noting that the main reason for returned items is because the costume was too small for the customer.

Is ordering online with Party Britain safe and secure?

Yes, absolutely. Our secure server uses a 128-bit SSL certificate thereby offering the highest level of encryption or security possible to protect your information between the browser and our servers. 

What cards do Party Britain accept?

We accept the following cards: Visa, Visa Delta, Visa Electron, Mastercard and Solo. At this time we can't offer payment by American Express or Diners Club.

Do your prices include VAT?

All the prices in our online store are shown inclusive of VAT where applicable at the prevailing rates.


Do I have to order online?

Ordering online with us is quick and easy with a safe and secure way of paying and allows us to keep costs down and therefore prices down. For your security we are unable to take orders over the phone at this time.

How do I make changes to my order?

Our goal is to process and dispatch orders as soon as possible so once your order has been submitted on the website we cannot make any changes to it. Therefore, please double-check all of your delivery information and the items ordered prior to confirming your order.

Do you send any confirmation emails?

You will receive an order confirmation email (at the email address you entered during the checkout process) and you will then also receive an email/text alerting you that your order is ready for collection.



Do you deliver online orders?

We unfortunately no longer offer any delivery options. You can however still order online to place a 'Click & Collect' order which can then be picked up from our Bridgend store.




Do you have a shop I can visit?

We currently have a store based in Bridgend in South Wales. Click here for more information.

Do you sell wholesale?

No, we do not. We are a retailer selling directly to the public and do not manufacturer or supply products wholesale to the trade.

Can I contact you by telephone?

Yes, you can. If you have a query then call us on 01656 651703 between 9.30am-5.30pm Monday to Friday and 9.30am-4pm Saturday and we would be happy to help.