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DELIVERY INFORMATION

Our warehouse hold's thousands of products in stock ready for immediate shipping and all orders leave us the same day if placed before 4.30pm Monday-Friday. Party Britain offers a range of delivery options to UK addresses. We cannot ship to BFPO addresses.



Standard UK Delivery  (4 - 5 working days)

  • 3.95 per order, no matter what number of items ordered.
  • Orders placed before 4.30pm Monday-Friday (excluding Bank Holidays) are dispatched the same day.
  • This service is not guaranteed. Your order will be sent with Royal Mail or the courier company Interlink Express.
  • Delivery days are Monday to Saturday.
  • No claim for loss until 15 days from despatch (unless left at your instruction).
  • Option to leave instructions on the order for the parcel to be left in a safe and secure location or with a neighbour.
  • If no one is in to take the delivery and no instructions are left you will have to collect the parcel from your local Royal Mail sorting office.
  • 100% UK coverage.



Express UK Delivery  (2 - 3 working days)

  • 4.95 per order, no matter what number of items ordered.
  • Orders placed before 4.30pm Monday-Friday (excluding Bank Holidays) are dispatched the same day.
  • This service is not guaranteed. Your order will be sent with Royal Mail or the courier company Interlink Express.
  • Delivery days are Monday to Saturday.
  • No claim for loss until 15 days from despatch (unless left at your instruction).
  • Option to leave instructions on the order for the parcel to be left in a safe and secure location or with a neighbour.
  • If no one is in to take the delivery and no instructions are left you will have to collect the parcel from your local Royal Mail sorting office.
  • 100% UK coverage.



Next Day UK Delivery  (Not Saturdays or Sundays)

  • 8.95 per order, no matter what number of items ordered.
  • Orders must be placed by 4.30pm Monday-Friday (excluding Bank Holidays) to ensure next day delivery. Orders placed on Friday after 4.30pm, Saturday and Sunday will be delivered on Tuesday.
  • Delivery days are Monday to Friday.
  • Option to leave instructions on the order for the parcel to be left in a safe and secure location or with a neighbour.
  • Free text and email notification giving a 1 hour delivery window on delivery date plus real time parcel tracking.
  • We use the courier company Interlink Express. If no one is in to take the delivery and no instructions are left you will have to collect the parcel from your local Interlink Express depot after second delivery attempt.
  • Parcel will be returned to us if not collected from Interlink Express depot within 48 hours and will incur a return to sender fee of 8.00.
  • Next Day delivery is not available to the following postcode areas: AB30-38, AB41-56, BFPO, BT, FK17-99, G83, GY, HS, IM, IV, JE, KA27-28, KW, PA20-99, PH15-50, PO30-41, TR21-25, ZE.



Next Day UK Delivery by 12 noon  (Not Saturdays or Sundays)

  • 13.95 per order, no matter what number of items ordered.
  • Orders must be placed by 4.30pm Monday-Friday (excluding Bank Holidays) to ensure next day delivery. Orders placed on Friday after 4.30pm, Saturday and Sunday will be delivered on Tuesday.
  • Delivery days are Monday to Friday.
  • Option to leave instructions on the order for the parcel to be left in a safe and secure location or with a neighbour.
  • Free text and email notification giving a 1 hour delivery window on delivery date plus real time parcel tracking.
  • We use the courier company Interlink Express. If no one is in to take the delivery and no instructions are left you will have to collect the parcel from your local Interlink Express depot after second delivery attempt.
  • Parcel will be returned to us if not collected from Interlink Express depot within 48 hours and will incur a return to sender fee of 8.00.
  • There are certain remote regions of the country where this service is unavailable. If this is the case then we will call to inform you before despatch.
  • Next Day delivery is not available to the following postcode areas: AB30-38, AB41-56, BFPO, BT, FK17-99, G83, GY, HS, IM, IV, JE, KA27-28, KW, PA20-99, PH15-50, PO30-41, TR21-25, ZE.



Saturday UK Delivery

  • 12.95 per order, no matter what number of items ordered.
  • Orders must be placed by 4.30pm on Friday to ensure Saturday delivery.
  • Option to leave instructions on the order for the parcel to be left in a safe and secure location or with a neighbour.
  • Free text and email notification giving a 1 hour delivery window on delivery date plus real time parcel tracking.
  • We use the courier company Interlink Express. If no one is in to take the delivery and no instructions are left you will have to collect the parcel from your local Interlink Express depot after second delivery attempt.
  • Parcel will be returned to us if not collected from Interlink Express depot within 48 hours and will incur a return to sender fee of 8.00.
  • There are certain remote regions of the country where this service is unavailable. If this is the case then we will call to inform you before despatch.
  • Next Day delivery is not available to the following postcode areas: AB30-38, AB41-56, BFPO, BT, FK17-99, G83, GY, HS, IM, IV, JE, KA27-28, KW, PA20-99, PH15-50, PO30-41, TR21-25, ZE.

RETURNS & REFUND POLICY

If for any reason you are not completely satisfied with your purchase then please follow these simple instructions if you would like a refund or an exchange within 30 days of placing your order.

1) Fill in the returns form that came with your order and select a reason code for the returned item.

2) The item(s) must be returned in their original condition, UNUSED & UNWORN with all costume components, hangers and picture cards - the header/picture cards must not be folded or creased as this makes the whole item unsaleable and so we cannot issue a refund.

3) Due to personal hygiene eye accessories, undergarments, stockings, wigs, teeth, facial hair, face paint and gloves cannot be returned.

4) Stick the pre-printed returns address label onto the parcel. The returns label can be found in the top left corner of your delivery note.

5) Send the parcel back to us at your local post office. We recommend you obtain proof of posting.

6) All items are inspected on their return at our warehouse, after which your refund is processed and this can take 3 to 5 working days to show in your account. We endeavour to process all refunds within 7 days of receipt.

7) Exchanges - if you require an exchange please call us on 01656 750016 and one of our customer service representatives will be happy to arrange this for you.

If you chose any of the Next Day UK delivery option then please be aware that you will only be refunded for the Standard Delivery charge of 3.95.

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